• @madcaesar@lemmy.world
    link
    fedilink
    43 months ago

    Part of the problem is that other sites are just soooo shit when it comes to online shopping. I hate Amazon and Bezos, but they are dominating 1. Because they are a monopoly, but 2. Because they simply are better at everything.

    From customer service, to app, to search, to tracking and returns, no-one else comes close.

    It sucks, but it’s the truth.

    • @FreakinSteve@lemmy.world
      link
      fedilink
      23 months ago

      They are dominating because they are good at those things…which means that there is no reason to be destroying small businesses with mouse clicks. It’s a coward’s game and an extreme psychopathy.